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Microsoft Teams Phone is Ranked #1 Cloud Phone System (Unified Communications as a Service) by Gartner Group.

Teams Phone
& Teams Rooms

Teams Phone is an all-in-one communication solution that integrates into Microsoft 365 — bringing together calling, meetings, and messaging into a single application, Microsoft Teams. Clear Concepts can help tailor a Teams Phone solution to replace your legacy phone system.
Migrating to Microsoft Teams Phone can be complicated without professional assistance; we help plan the transition, initiate the phone number porting process (you keep existing phone numbers), schedule the cutover, train your staff, and help make the process as simple as possible.

It's Time To Modernize Communications


Does your organization have a Toshiba, NEC, Mitel, ShoreTel, Cisco, Nortel, Panasonic, or Avaya Phone System?

Now is the time to migrate to the industry-leading VOIP / Cloud phone system for business!

Benefit from the simplicity and freedom of no longer being tied to traditional phone lines and dated hardware platforms.

Key Benefits of Microsoft 365
Teams Phone

Keep Your Existing
Phone Numbers
(Local and Toll-Free)

No Server Hardware or Appliances to Install
and Maintain

Mobile Device App
for Apple and
Android Devices

Phone Sets
Not Required
(can use
application on PC)

Wide Range of Vendors
that Make Compatible
Devices (Phone Sets, Boardrooms, Paging, etc.)

One Integrated App for Collaboration / Online Meetings / Voice with Deep Microsoft 365 Integration (Outlook and Teams)

Teams Phone System
Features in Detail

Cloud auto attendants

Cloud call queues

Music on hold

Call answer/initiate (by name and number)

Call forwarding options and simultaneous ring

Group call pickup and forward to group

Transfer a call and consultative transfer

Transfer to voicemail mid call

Call park and retrieve

Call phone number from search

Caller ID

Device switching

Presence-based call routing

Integrated dial pad

Federated calling

Make and receive a video call

Cloud Voicemail

Cloud Voicemail user settings

Secondary ringer

Distinctive ring alerts (Teams only)

Shared Line Appearance

Busy on Busy (Teams only)

Call blocking

Common area phones

Media bypass support (for Teams Direct Routing only)

Unassigned number routing

Teams Room Types

Teams Rooms are great companion spaces for organizations using Teams Phone. With Teams Room licensing, deployment expertise from Clear Concepts,
plus hardware solutions from our partners, you can turn any space into a smart meeting room designed for inclusive collaboration.

Teams Room 1

Calling Room / Huddle Space

Teams Room 2

Small Boardroom

Teams Room 3-v2

Traditional Large Boardroom

Why choose Clear Concepts for your
Microsoft 365 Phone System installation?

Clear Concepts is Manitoba’s premier Microsoft Teams Phone Vendor,
we’ve been installing and supporting since launch in Canada.

Migration Services

Training &
Adoption Services

Phone System

Licensing & Cost Management

Desk Phone &
Meeting Room
Hardware Partnerships

Demo Kit

Microsoft is a recognized Leader in UCaaS
(Unified Communications as a Service)

According to new research by GigaOm, Microsoft has the highest average score for voice quality—with network and server uptime at par with competitors—and offers competitive service level agreements with generous service credits.

Microsoft is positioned highest for “Ability to Execute” in the 2022 Gartner® Magic Quadrant™ for Unified Communications as a Service, Worldwide

Learn how Microsoft helped customers achieve more efficient and effective communication, lower costs, and help IT teams save time in the Forrester study: The Total Economic Impact™ of Microsoft Teams Calling Solutions.

Microsoft Teams Phone is Ranked #1 Cloud Phone System (Unified Communications as a Service) by Gartner Group November 2022.
Read more >

Microsoft Teams Phone surpasses 20 million PSTN users.
Read more >

A member of our Cyber Security Team will be in contact with each client over the next 4 weeks to assess readiness for Quickpass and answer any questions!

Have Questions now?
Contact Us


Watch Recorded Webinar

The Cloud Called... It's Time To Migrate Your Phone System

In this Clear Concepts recorded webinar, learn from our Teams Phone experts about how our proven migration process can help you ditch your outdated and cumbersome phone system.

Sign Up For Our Complimentary
Legacy Phone System Evaluation

This assessment program is designed to evaluate the existing phone system
and determine the appropriate path for upgrading to Microsoft 365 Teams Phone System.