Join Our Team

Seeking talented candidates that care

Careers

Are you looking to work with people who thrive on the excitement of collaboration and the discovery of new opportunities? If so, you will be interested in hearing about some highlights of the Clear Concepts team! At Clear Concepts,  when we talk about recruiting the best and the brightest, we're talking about people who thrive on the excitement of collaboration and the discovery of new opportunities. They like setting their own goals and working hard to achieve them. We invite you to apply and join our team as we continue to build on a company that supports dedication, commitment, and service.

Our Culture & Workplace

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A modern and bright workspace. Our 12,500 sq. ft. building is in downtown Winnipeg. It was completely remodeled in 2020. Open spaces and natural light were the priority of our design.

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Open-door Policy management encourages open communication, feedback and discussion within the team.

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Frequent Town Hall Meetings where all the team keeps up to date on what’s happening.

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Internal Cultural and Community Caring committees. They plan not only company events but also promote team collaboration and a caring culture among the company and our community.

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A collaborative environment. Our team firmly believes in the power of working together; we deliver more success through shared goals and professional and personal support, encouraging coaching relationships between senior and junior team members.

Our Benefits

We invest in your well-Being

  • Health, Dental and Vision Care Benefits
  • Extended and optional health care services
  • Professional Services: chiropractor, massage therapist, naturopath, homeopath, psychologist, physiotherapist and others
  • Employee and Family Assistance Program
  • Short and long-term disability
  • Life insurance and accidental death and dismemberment
  • Travel Assistance Insurance
  • Lounges and breakout spaces

Investing in your future

  • Education Reimbursement Program. By encouraging the development of our team, we ensure our dedication to going above and beyond to deliver excellent service to our clients.
  • Deferred Profit Sharing Plan. Based on a percentage of salary which we will contribute to you.

Other Benefits from Clear Concepts

  • Complimentary coffee & soft drinks
  • Subsidized snacks
  • Employee Purchase Program
  • Referral bonus

Inclusivity

We welcome everybody

 

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Different views and experiences help to grow and build a strong company
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24% of our team are women, 19% national average for women in Tech

 

Talented People of all Ages
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We recognize the value of a multigenerational team, a perfect combinations between business savvy and new skillsets

- Currently we are looking for -

Service Desk Technician

Clear Concepts is currently looking for adaptable, self-motivated, and passionate individuals to develop enthusiastically satisfied clients. Continued sustained growth opens up this full-time position with salary and holidays negotiable. Other items include subsidized health plan, mileage allowance, pension plan, and a number of other benefits. Please apply only if you like continued skill improvement in an awesome dynamic environment surrounded by a supportive team of professional peers. This role is very client focused, requiring excellent communication skills, strong attention to detail and a professional image, as you will play a key role in supporting our high profile clients. This position is aimed at Service (Help) Desk (1+ years in a similar role) individuals looking for an IT career with a bright future. General knowledge of Microsoft Office 365 administration, configuration - including Exchange Online Protection, Office Online Apps, OneDrive for Business, Exchange, and Skype for Business would be an asset.

Responsibilities

  • Troubleshooting and resolving client IT problems
  • Tracking and documentation in our internal systems
  • Frequent client communication using, phone, email, chat, and in person.

Qualifications

  • Graduate of a Certified IT/Technical Training Program and/or related work experience (current Microsoft Certificates preferred)
  • MS Office 365 Administration and Configuration
  • Extensive knowledge of PC configuration and a Microsoft networking environment
  • Excellent working knowledge of Windows 7 & 8, Windows 2003/08/12 Server, Exchange (Hosted and On Premise), and the Office 2010, 2013, Office 365 suite of applications is required
  • Good understanding of WAN communications (DSL, VPN, Routers)
  • Extensive knowledge of the TCP/IP suite of protocols.
  • Good understanding of leading virtualization technologies from VMware and Microsoft
  •  Familiar with Android, Blackberry, and iPhone iOS
  • Available to work Monday through Friday as well as occasional evenings and weekends
  •  Available for occasional travel to other cities as required
  • Excellent verbal and written communications skills are necessary
  • Candidate must possess the ability to effectively work in an organized, efficient, neat manner; attention to detail is a must
  • Candidate must be self-motivated, capable of independent reasoning and troubleshooting, and possess the ability to work reliably and responsibly both independently and in a team environment
  • Relevant valid industry certifications are an asset

Senior Network Technician

Clear Concepts is currently looking for individuals to join our expanding IT team. Continued sustained growth opens up this full-time position with salary and holidays negotiable. Other items include subsidized health plan, mileage allowance, pension plan, and a number of other benefits. Please apply only if you like continued skill improvement in an awesome dynamic environment surrounded by a supportive team of professional peers. This role is very client focused, requiring excellent communication skills, strong attention to detail and a professional image, as you will play a key role in supporting our high profile clients. This position is aimed at experienced (5+ years in a technical support role) individuals looking for an IT career with a bright future. In-depth knowledge of Microsoft Office 365 administration, configuration and onboarding - including Exchange Online Protection, Office Online Apps, OneDrive for Business, Exchange, Teams, and Skype for Business required.

Responsibilities

  • Troubleshooting and resolving client IT challenges
  • Lead client IT projects
  • Network assessments
  • IT roadmap consultation
  • Escalations from Service Desk

Qualifications

  • Graduate of a Certified IT/Technical Training Program and 5+ years related work experience (current Microsoft Certificates preferred)
  • MS Office 365 Administration and Configuration
  • Hands on experience with MS Azure and other cloud computing platforms
  • Excellent working knowledge of Android, iOS, Windows 7 & 8, Windows 2003/08/12 Server, ESX, vSphere, Hyper-V, Exchange (Hosted and On Premise), and the Office 2010, 2013, Office 365 suite of applications is required
  • Extensive knowledge of the TCP/IP and WAN communications (DSL, VPN, Routers)
  • Familiar with operation of Web APIs, REST / JSON etc.
  • Available to work Monday through Friday as well as occasional evenings and weekends
  • Occasional travel to other cities is required
  • Excellent verbal and written communications skills are necessary (English)
  • Candidate must possess the ability to effectively work in an organized, efficient, neat manner; attention to detail is a must
  • Candidate must be self-motivated, capable of independent reasoning and troubleshooting, and possess the ability to work reliably and responsibly both independently and in a team environment
  • Relevant valid industry certifications are an asset

IT Services Account Manager

The Account Manager will sell Information Technology (computer) services and products to assigned prospects and accounts. The primary focus of the Account Manager is outside sales, where penetration and coverage of accounts is required at a strategic level.

As Account Manager, you will work proactively to secure new clients, and maintain and develop an existing customer base. You will be expected to professionally represent Clear Concepts in presentations and briefings, conduct demonstrations and prepare proposals. You must be able to effectively position Clear Concepts and present a strong value proposition to clients. As a successful Account Executive, you will build on your entrepreneurial spirit and will be expected to regularly meet or exceed sales targets.

Responsibilities
  • Selling IT service offerings and business IT product solutions
  • Regularly meet or exceed sales targets
  • Prioritizing activities and territory management to ensure optimum penetration and profitability, including developing Strategic Account Plans
  • Negotiating with clients and partners
  • Developing and maintaining client relationships at decision maker levels
  • Preparing written proposals; delivering oral presentations to customers and other stakeholders
  • Setting and executing account strategy
  • Providing accurate and timely reports including forecasts and activities
  • Diligently using, maintaining and updating customer information
Qualifications
  • Knowledge of the Information Technology industry
  • Demonstrated ability to close B2B professional services solutions
  • Knowledge of current general business IT needs
  • Demonstrated ability to build and maintain client relationships
  • Demonstrated successful track record in sales
  • Superior English oral and written communication skills
  • High level of energy and self-motivation
  • Minimum of 3 years’ experience in an outbound sales role
  • Post-secondary education or equivalent
  • Proficiency in software skills such as Excel, PowerPoint, Outlook, CRM tools
  • Working knowledge of ConnectiWise an asset
  • Own transportation required

IT Professionals

Clear Concepts is currently looking for individuals to join our busy IT team. This is a full-time position with salary and holidays negotiable.

This role is very client focused, requiring excellent communication skills, strong attention to detail and a professional image, as you will be supporting various products deployed at our high profile clients.

Opportunities are endless within our organization for talented people and performance expectations are high. This position is aimed at ambitious individuals looking for an IT career with a bright future. Responsibilities include but are not limited to:

Qualifications
  • Graduate of a Certified IT/Technical Training Program and/or related work experience 
  • Extensive knowledge of PC configuration and a Microsoft networking environment
  • Good working knowledge of Windows 7 and 10, Server 2008 and 2012, Exchange, and the Office 365 suite of applications is required
  • Good understanding of WAN communications (DSL, VPN, Routers)
  • Extensive knowledge of the TCP/IP suite of protocols
  • Good understanding of leading virtualization technologies from Microsoft and VMware.
  • Familiar with Android and iOS.
  • Available to work Monday through Friday as well as occasional evenings and weekends
  • Available for occasional travel to other cities as required
  • Excellent verbal and written communications skills are necessary
  • Candidate must possess the ability to effectively work in an organized, efficient, neat manner; attention to details is a must
  • Candidate must be self-motivated, capable of independent reasoning and troubleshooting, and possess the ability to work reliably and responsibly both independently and in a team environment
  • Relevant valid industry certifications are an asset
  • Must have a valid Manitoba Driver’s license and be willing to have a criminal record check performed.

If you do not see the job you are looking for, but think you would add value to our team, we encourage you to submit your resume below.

Opportunities with Clear Concepts are endless.

Submit Resume