Clear Concepts provides Managed IT Service which integrates the monitoring of all critical resources across the network to ensure optimum performance, and a proactive approach to mitigate potential problems in an environment before they occur. We will ensure your network runs as if it were our own, by keeping systems updated with the latest security patches, managing alterations to the network, and ensuring backup systems are performing optimally.
Small and large businesses and organizations rely on network infrastructure and software to be the backbone of the operation. The health of the network is critical to your company success and growth. ClearCare Managed IT Services can alleviate risk of unmanaged or under-managed IT environments with six packages that address the needs and budget for any organization. ClearCare Managed IT Services include Technical Support, Service Desk, Network Design, Staff Augmentation, Project Management, and Technical Projects. Our staff are hyper focused on delivering a fast and friendly technical support experience via phone, web, or email. We specialize in having a personalized approach for our ClearCare clients—detailed on-boarding process ensures our front line staff are equipped with the required information to properly support your business functions.
"It's fantastic that Microsoft in the cloud space is one of the very few companies that's got the critical mass, the particular emphasis on helping business customers get up to that cloud with all the unique requirements they have. It's very exciting."Bill Gates, Past CEO and Chairman of Microsoft
ClearCare Managed IT Services can be tailor-made for the needs of any organization, ensuring budgets, business needs, and future plans are taken into account when considering your IT support options. Clear Concepts will help you envision a new IT model for your business; safeguarding your infrastructure investments and empowering staff to better take advantage of IT is our mandate.
Our remote management options allow us to service clients' IT support needs from our Winnipeg office, regardless of their physical office location. The end result is we provide professional, skilled IT staff to handle networking and support issues at a manageable and anticipated monthly rate.
Clear Concepts has been a Managed Service Provider (MSP) for over 10 years. We have been a full-service IT service provider for over 18 years, but 10 years of this has been in managed services, much longer than most of our competitors and almost as long as Managed Services has been an established way of delivering service. Along the way, we have learned a lot about what is important to our clients. We believe that IT should be a business enabler and not an expensive distraction. We have empathy for our clients that come from diverse backgrounds and may not be computer skilled. We have evolved our service offering to be personalized to our client needs as each organization we deal with is unique.
Yes, you can pay by the hour for support, but we generally don't recommend it. Paying by the hour, also known as "Break - Fix" service, does not often address the root cause of the problem, leading to repetitive issues that are billed out time and again. As a Managed Service Provider (MSP), we prefer to invest the time required to make the network as stable as possible, often requiring long term planning and strategy. This generally isn't possible in a break - fix type relationship. Clear Concepts has several monthly service plans to fit the budget of almost any client and we don't have any contracts to sign. We feel this is a healthier approach, ensuring we earn your valuable business month after month.