Retail Support Services
Retail businesses face tough challenges when it comes to IT support. With Clear Concepts managed IT services, we can analyze and correlate a variety of information you need for empowered technology decision-making. Our dedicated, skilled, and experienced retail team help to ensure the integrity of your retail solutions, while maximizing performance and providing you the latest technology advancements to increase sales and enhance your customers’ experience.
Cloud Managed Networking
Clear Concept works closely with Cisco Meraki to offer the tools that provide the security, capacity, and management you need in a retail environment. From guest Wi-Fi to line busting and inventory management, Meraki’s cloud-managed networking lowers operational costs and improves customer experience.
Cisco Meraki wireless access points, switches, and security appliances are optimized for distributed retail locations. PCI-compliant architecture provides centralized visibility and control, supporting mPOS and guest Wi-Fi on the same platform. Intuitive cloud-based management is easy to use and can be deployed in minutes without training or dedicated staff. The Cisco Meraki cloud architecture offers savings over traditional networking solutions.
The introduction of IP Cameras has revolutionized the way retail professionals work with loss prevention, store optimization, fraud detection, security and customer service. IP network video helps to improve staff planning, store layout and in-store advertising. It is also a highly efficient loss prevention tool. Overall, IP Cameras provide a whole new set of tools to reach operational excellence.
Our relationship with Axis, the market leader in video surveillance allows us to network video solutions based on open standards, giving you maximum flexibility when choosing surrounding equipment. The solutions are fully scalable and allow you to take advantage of the latest technologies and features.
Our surveillance solutions have been installed in retail environments across Winnipeg and throughout Manitoba. With our experience and proven track record in network video technology, you can rest assured that Clear Concepts will enable you to achieve your retail surveillance goals.
Thin Clients and RDS
As part of the growing demand for desktop virtualization in retail, thin client devices ensure secure access to and protection of information, with no local storage; sensitive data is stored at the server. With no moving parts, thin clients ensure a high level of product reliability and offer very quiet operation. Thin clients are easy to deploy and are as easy to manage, thereby reducing the overall cost of total support. Thin clients also support a wide choice of operating systems and applications, to suit all work environments.Our thin client hardware, and remote desktop services will allow you to lower your IT management and hardware maintenance expenses. As well as protecting your most valuable resources—store and customer data.
Making sure you get the most uptime and reliability in your retail solution is our goal. We make it easy for your customers and IT managers to use technology, because we know you should be focusing on your core business, not technology. Serving your customers is your number-one priority. Stay competitive by giving your customers an engaging experience, deployed POS applications over thin clients, with RDS (Remote Desktop Service), you can get new stores up and running remotely.
- 24x7 POS monitoring
- Improved IT return on investment
- A single point of contact and accountability
- Technical, Procedural and Customer facing help desk capabilities
- Specialization in Self-Service (ATMs, Self-checkout, kiosks) and Point-of-Sale
- Support for the total store and total branch
- Customized coverage to meet your business needs
- IT staffing issues
- Keeping IT skills current
- Keeping up with changing technology
- Data and communication security and privacy concerns
- Reducing network overhead costs
- Staying competitive and operational to meet 24 hour demands
- Branch office or remote staff connectivity issues
- (Re)-Designing a network that is current and has the services you need
- B2B or B2C strategies
- Becoming more efficient while reducing costs
- Network hardware, software, and process documentation
For more information about how we can help manage your retail support challenges, contact us today.