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Commonly Asked Questions Clear Concepts wants to help you make informed choices about your project. We have compiled a list of commonly asked questions. If you don’t find an answer to your question, feel free to contact us.
Domain Names, Hosting and Email
A web site can be an important marketing tool for business. Think of your website as an online billboard or business card, accessible 24 hours a day 7 days a week 365 days a year. You may want to consider an ecommerce site if you do any type of sales. Web sites help business gain a competitive edge by offering:
How long does a website take to complete? This depends on the scope of your website project. If you would like a basic website that simply outlines your business and you have all of your content (pictures and text) ready the website can be completed within two weeks. If your site is larger, and requires custom programming it will take longer. How much does a website cost? Depending on the size and functionality the website cost will vary. Custom programming, graphic design and other elements are quoted on a project to project basis. Contact us about your planned project and we will prepare an estimate on our services. Domain Names, Hosting and Email How do I choose a domain name? A domain name should be relevant and memorable. Consult us before buying a domain and we will help you find the one best suited to your needs. Where do I host my site? Talk to us about your specific needs and we will help you choose the appropriate hosting package. How much do domain names cost? Domain prices depend on the extension you choose (i.e. .com or .ca) and the length of the term. Can I get email addresses at my domain? Yes, setting up email addresses at your domain can be easily done. Search Engines and Promotion Services How will people find my website? Online promotion includes search engine optimization as well as advertising and linking from relevant sites. Will you guarantee a high ranking by Google? No one can guarantee top placement with any search engine, including Google. This is because the specific criteria that a search engine uses to rank pages is not public knowledge and changes frequently. Beware of companies that guarantee search engine ranking! Though we cannot guarantee results, our have techniques are likely to improve your website's current ranking. Don't underestimate the power of time. Search engines look for new content so updating your site on a regular basis will help your ranking will rise. I already have a website but it doesn't get traffic, why? There are over 8 billion websites on the Internet and new ones go online everyday. Traffic depends on two main factors: you search engines ranking and promotion of your website. Perhaps your previous designer did not optimize your website for search engines or perhaps you are in a highly competitive business and need some additional promotion. We can help you with both of these problems. Should I use Flash? This is one of the most common questions asked. The answer depends on the individual taste of the client as well as the function of their website. Flash can make a site exciting and dynamic but it also has limits. A site completely designed in Flash will not be search engine-friendly and may be slow to load. We recommend, limiting flash to the front page or small sections of a site. How do I make my site accessible? Drawing visitors to your site is important, but don't forget, you also have to keep them there! The key is to ensure your website elements are relevant and accessible, so we focus on the following points:
Will you provide references? In addition to showing you websites we have designed in the past, we can put you in touch with current clients. Does my site need to be updated regularly? This depends on the nature of your business. For example, if you are selling products online then it may be necessary to keep you product list up-to-date. Or, if you are simply using your site to provide simple information about your business like a mission statement and contact information you may not need to update your site regularly. Will you maintain my site? We are happy to maintain your website. We can provide you with a package, allotting a certain time each month for updates or you can send us updates as you need them. Can I update my own website? Yes, you can. We offer a content management system (CMS) which allows the user to update content via a user-friendly interface anywhere there is an internet connection. We will provide a one hour training session stepping you thru everything you need to know.
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