Small and Medium Size Business

Managing the cost of IT services is one of the biggest challenges faced by business today.  Technology evolves at a rapid pace and can make it difficult to:  budget for the right solutions; maintain a competitive advantage; and still ensure your business is profitable.  Using a flat-rate method for IT expenses is beneficial for business as it provides predictable costs at regular intervals.

At Clear Concepts, we take a holistic approach to reviewing your business requirements and make recommendations for cost-effective solutions to provide you with the tools to maintain a secure and profitable environment.  We can help you through challenges whether it is to assist your current IT department with major projects, providing holiday backup, or if you require full outsourced IT solutions.  We’re here to help.

Common SMB IT Issues

Email not working

SPAM / Viruses

Printing or scanning issues

Microsoft Office assistance

Connection issues with mobile devices like Laptops, Tablets,

or Smartphones

Internet connectivity problems

Password resets or network security concerns

Accounting application support

Computer error messages / not turning on / noisy

Sharing files, contacts, calendar items, etc.

Accidental file deletions

Cabling or power problems

Data Backup and Recovery

General “how to” questions

Line of business application support

 

Some small offices have someone who is somewhat tech savvy and can answer many of the questions; however, these individuals tend to spend much of their valuable time away from their own jobs to assist others.  We can help with that.

The dilemma for many small businesses is that they cannot afford to hire a full-time IT person.  This is where we come in.  We can be there as often as you need us.  We will customize a cost-effective plan for you so that your IT expenses are manageable and predictable and allow your staff to focus on making your business more profitable instead of troubleshooting technology problems.

Is Managed Services Right for Your Business?  We can help with:

  • IT staffing issues
  • Keeping IT skills current
  • Keeping up with changing technology
  • Data and communication security and privacy concerns
  • Reducing network overhead costs
  • Staying competitive and operational to meet 24 hour demands
  • Branch office or remote staff connectivity issues
  • (Re)-Designing a network that is current and has the services you need
  • B2B or B2C strategies
  • Becoming more efficient while reducing costs
  • Network hardware, software, and process documentation

We will customize a managed service plan designed around your business needs.

Some of our most popular Small Business solutions include:

  • Managed IT Services
  • Remote management and support for servers, desktops, printers, scanners, and other networking devices
  • Network security – firewalls, wireless networks, anti-virus / anti-spam solutions
  • Support for mobile devices – tablets, smartphones, etc.
  • Software application support
  • Data backup solutions
  • Mobile device support
  • Project Management
  • Providing network assessments, analysis and implementation of servers, desktops or any other network solutions for in-house or remote management
  • Cloud Services (hosting) – Access from anywhere in the world!
  • Hosted Exchange – email, calendars, contacts, shared resources, etc.
  • SharePoint - document storage and collaboration
  • Secure Backups – peace of mind remote offsite storage
  • Web Design & E-Commerce Development
  • Cabling 

Also as a Clear Concepts’ client, you have access to an experienced pool of knowledge from highly qualified and certified IT professionals.  Your time will not be wasted investigating issues that our professionals have already experienced or have access to the necessary resources to get the problem solved quickly.

Clear Concepts Advantages

  • Established reputation as a trusted managed services solutions provider
  • Trusted team of professional advisors and certified technicians
  • Reliable and available support
  • Comprehensive service desk & staff augmentation plans that make sense
  • Disaster recovery planning – remote secure data backup
  • Network monitoring for proactive response to potential issues
  • Assigned technicians to answer your questions

For more information about how we can help manage your IT challenges, contact us today.

Need More Information ?

Do you have a specific question and need a straight forward answer? Call us today 204-943-4777 or Toll Free 1-866-943-4777.

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